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Client Care

Promotions & Incentives

Affiliate Program

At PRIVILEGED HAIR EXTENSIONS, we run a very robust affiliate partner program. This should be a great idea for you if:
  • You are a blogger or YouTube user who adores fashion
  • Your friends and family come to you for fashion advice
  • People often ask you how you got your fabulous look
If this sounds like something you would like to get involved in, then we would love to hear from you! By working together, we can offer the following:
  • Free PRIVILEGED HAIR EXTENSIONS products
  • A link from our website to your product reviews
  • Customized banners on your website if applicable
In order to get started:
  • You must be at least 18 years old.
  • You must have a client account with us
  • You must post your reviews and use our banners within 15 days of receipt of your free product.

All you have to do is send us an email with details of your name, YouTube or Blog name, contact details and an overview on how you think we can work together.

We look forward to hearing from you! Get in touch with us now at support@lookprivileged.com and subject your email as ‘Affiliate Program’.

Rewards Program

Participation in our Privileged Elite Rewards Program is free! This is just our way of saying 'Thank you' for your loyalty. As a Privileged Elite Rewards Program member, you'll receive VIP benefits such as dollars off your future orders, special discounts, promotions and much more!

There are many different ways to earn points, here's how: 

ACTION

POINTS EARNED

Product purchases (excluding sales tax and shipping charges)

1 point for every dollar spent

Register at lookprivileged.com

50 points

Sign up for our newsletter

50 points

Follow our Facebook and Instagram pages

50 points each

Photo tag on Instagram and Twitter (#lookprivileged)

100 points each tag

(limit 3 tags for Twitter and 3 tags for Instagram per person)

Product review without photos or videos

 

100 points

(limit 1 review per person - 1 per blend)

Product review with photos

 

150 points

(limit 3 reviews per person - 1 per blend)

Product review with video

200 points

(limit 3 reviews per person - 1 per blend)

Before and after photos

150 points

(limit 1 per person)

Friend referral with verifiable purchase

250 points per verified referral

  

Rewards Program Levels 

BENEFITS

Level

Purchase Requirements

Benefits

NA

0-$649.99

NA

Bronze

$650

5% off next purchase

Silver

$1,250

10% off next purchase

Gold

$2,500

15% off next two purchases

Platinum

$5,000

10% off each purchase, annual loyalty rewards gift certificate* of $25, extended hours for same-day shipping (ordered by 5:30PM CST), free upgrade on express shipping once a year

Diamond

$10,000

15% off each purchase, annual loyalty rewards gift certificate* of $50, extended hours for same-day shipping (ordered by 5:30PM CST), free upgrade on express shipping twice a year, custom Privileged Hair Extensions blend valued at $350

Elite

$15,000 in purchases

Annual loyalty rewards gift certificate* of $75, birthday gift, 20% off each purchase, extended hours for same-day shipping (ordered by 5:30PM CST), free upgrade on express shipping, custom Privileged Hair Extensions blend valued at $500

*Loyalty rewards certificate expires after 1 year of issuance. Cannot be reissued if lost, misplaced or expired.

The purchases required to reach different levels of the elite rewards program are listed above. Your eligibility for higher levels of our program is based on your lifetime net purchases with Privileged Hair Extensions and points accrual.

How does this program work?

In your shopping cart, before payment is required, there will be a text box under payment information to enter the amount of points you wish to redeem. Click on the checkbox to spend your points. Enter the amount of points you would like to spend and click on the redeem button.  The value of the points redeemed will be credited towards your order.  Please note that you will still have to select another payment method if there are not enough points in your account to cover the final cost of your purchase. You must have a minimum of 50 points to redeem points on your purchase. The points deducted from your balance will be reflected on your My Rewards page. Elite points are earned only when purchases are made through your registered member account.

Members can also reach designated spending levels to be eligible for our coveted loyalty member statuses, which offer even more benefits. Once you have reached a designated spending level, you will be automatically enrolled in the next member status.

Who is eligible to participate in our Elite Rewards Program?

Everyone is eligible. However, you must have an account and earned a minimum of 650 points or more to be enrolled as a Privileged Elite Rewards Member.

Do I earn points on all purchases?

Elite points are earned on every purchase, excluding gift certificates, samples, and purchases made with a loyalty gift certificate. Elite points are not issued on sales tax, wire transfer handling fees, shipping charges, delivery charges, and restocking fees. If you return an order, the corresponding points will be deducted from your account. In order to earn points, you must sign in before you checkout and complete your purchase. Points will not be earned if you are not signed in.

I forgot to sign in when I checked out. Can you issue my rewards?

No. If you were not signed in when you checked out to make your purchase, we are unable to manually add any points.

Am I able to use my points immediately?

Points earned from registration will be applied to your account immediately. Points earned from each pending order will be eligible for redemption on all future orders. Points earned by submitting product reviews will be processed once your product review has been verified, approved (normally within 48 hours) and posted on our website and social media sites. Product reviews should be 40 words or longer and specific about what you liked or didn't like about the product. Video reviews should be between 5-7 minutes. Points earned from referrals will be applied within 8 days of the purchase being verified.

Points will not be earned if we receive a product review that does not meet requirements or contains obscene language, gestures or imagery. Please refrain from posting private information such as personal mailing addresses, phone numbers, and email. We reserve the right to deem if the product review is relevant to the product being reviewed.

I haven't received my points. Why not?

If your order has been recently returned to us, the points that you earned for that order will be deducted from your account.

Points earned from submitting product reviews will be processed once your review has been verified, approved and posted on our website. Some actions aren’t automatically tracked (i.e. social media follow, tags, and friend referral), so you will have to contact us at support@lookprivileged.com to inquire about your points.

Points can only be redeemed at Lookprivileged.com and do not carry any cash value.

Points are also non-transferable and non-refundable.

Once used, spent or applied to an order, Elite Points cannot be "refunded" back to a user's account for any reason.

Is there a minimum purchase required to redeem points?

Currently, you will need to have a minimum of 50 points in your account in order to redeem points towards your purchase.

Is there a limit of the amount of reviews, photos, videos and tags that can be submitted?

Yes, there is a 3 tag limit for Twitter and Instagram posts per person. For reviews without photos or videos, there is a 1 review per person limit. There is a 3 review per person limit for reviews submitted with photos and videos. There is a 1 submission per person limit for before and after photos.

Will I earn points for shipping fees or sales tax?

No, shipping fees and sales tax are not eligible for points.

Will I earn points when purchases are paid with points?

No. Points only apply for the portion of your order that was not redeemed with points.  

Do you have guidelines for submitting reviews, videos or photos?

By uploading any pictures or videos, you grant Privileged Hair Extensions LLC a worldwide, perpetual, irrevocable, royalty-free, sublicenseable, and transferable right and license to display your picture on Privileged Hair post on Facebook, Instagram or Twitter or on Privileged Hair Extension’s web site located at www.lookprivileged.com, on other Privileged Hair Extensions, LLC publications (print/online) and to use it in accordance with the Terms and Conditions.

When posting a review, please consider the following guidelines:

- Written reviews should be at least 40 words and are limited to 5,000 words. The ideal length is 50 to 300 words.

Reviews that contain inappropriate or offensive content will be removed and no points will be rewarded.

  • Inappropriate Content – Reviews may not contain obscenities, profanity, phone numbers, mailing addresses, non-LookPrivileged.com URLs, or other people’s material.
  • Hate Speech & Offensive Content – We don't allow reviews that express intolerance for people belonging to identity groups including race, gender, religion, sexual preference, or nationality.
  • Promotion of Illegal Conduct – Reviews may not encourage or support behavior that is illegal, including violence, illegal drug use, underage drinking, and child or animal abuse. 

When posting a picture, please consider the following guidelines:

- Pictures must be related to the product you are reviewing.

- Pictures must be in BMP, PNG, GIF or JPEG format and be in focus.

- File size must be 2 MB or less.

- Pictures must be at least 500x500 pixels.

- Objectionable pictures will be rejected.

When posting a video, please consider the following guidelines:

- Focus on the product and your individual experience using it. Make sure your video is related to the product.

- Videos must be hosted on either YouTube or Google Video and be in focus and of good audio/visual clarity.

- Videos must be under 5 minutes in length.

- Objectionable videos will be rejected, along with your review.

Be sure that your picture or video does not contain any visible logos, drawings, cartoons, photographs, pictures, phrases, or trademarks (other than those of Privileged Hair Extensions) or other content or materials which you do not own or for which you have not secured all necessary rights.

Be sure you are the only person in the picture or video or that you have obtained all necessary permissions from any other individuals in the picture or video.

Do not submit any picture or video unless you have taken the picture yourself or have obtained the necessary rights from the person who took the picture or video.

We reserve the right not to post or to withdraw your posted picture or video for any reason. Your picture or video will not be posted if it violates the guidelines provided, or if it contains any of the following types of content:

We welcome your honest opinion about our products. We do not remove reviews because they are critical. We believe all helpful information can inform our customers’ buying decisions.

Can I use coupon code and points at the same time?

Yes, you can combine coupon codes and elite points.

Are there any products that are restricted from utilizing points?

Currently, points are not applied to samples. We reserve the right to adjust this policy if we suspect unauthorized use of the Elite Rewards Program.

How do I view my accumulated points?

To view your current point balance, log into your account by clicking on the ‘person’ icon in the top right navigation bar. Login to your account and click on "My Rewards".

What can I redeem reward points on?

  • 500   Points = $10.00 in retail
  • 1,000 Points = $20.00 in retail
  • 1,500 Points = $30.00 in retail
  • 2,000 Points = $40.00 in retail
  • 2,500 Points  = $50.00 in retail 

How do I accumulate reward points?

It’s easy, tracked electronically in our database; you automatically accumulate rewards points with each purchase from Privileged Hair Extensions. For every $1 dollar you spend on products and/or gift cards, you automatically receive one Elite Rewards Point awarded to your account! Rewards can also be accumulated in other ways. For instance, refer a friend to Privileged Hair Extensions and receive 250 points once they’ve made a purchase. If you provide us your current e-mail address for our e-newsletter, you’ll receive 50 points.

Are reward points redeemable for cash?

No. Elite reward points are not redeemable for direct cash.

Do elite points expire?

No, points do not expire. However, Loyalty Reward certificates expire one year from date of issuance. Loyalty certificates will not be reissued if lost, misplaced, or expired.

Will I lose my loyalty status level?

Your level of membership is determined by your lifetime net purchases. However, you must spend a minimum of $500 each year to maintain your loyalty level. 

How will I know if I’ve qualified for a new level and what my benefits are?

To view your point activity, visit Lookprivileged.com and click on the ‘person’ icon in the top navigation bar and then click on "Loyalty Level".

Do I need to re-qualify annually for my benefits to continue?

Yes. Your level of membership is determined by your lifetime net purchases. However, you must spend a minimum of $500 each year to maintain your loyalty level. 

Is there a situation where I could lose elite points I’ve earned?

You will lose points for returned items.

If I have more than one registered account, is the amount I spend on each account combined to determine my membership level?

No. If you have created a duplicate account, the accounts will not be combined nor will the points be earned.

Please note that we reserve the right to make changes to this policy at any time and from time to time without prior notice, to add to, remove from, change or terminate the Program.  If you have any other questions about our Rewards Program that weren't answered here, please send an email to support@lookprivileged.com